Privacy Policy

Our Privacy Policy

Last update: 15th of September 2020

We take your Personal Data seriously.

This policy tells you about how we collect, store, use and disclose your personal data when you interact with us, via email, web, through our knowledge platform or in any other manner.

What does this Privacy Policy cover?

This Privacy Policy covers our processing of your personal data that we gather when you are accessing or using our Websites or Services (such as our knowledge platform and your input in forums) or when you contact us in any manner. We gather various types of data, including data that identifies you as an individual (“Personal Data”) from our users, as explained in more detail below.

Information you provide to us:

When you use the Website: We may collect any Personal Data that you choose to send to us or provide to us, for example, on our Contact form if you register to participate in our knowledge platform.

If you contact us through the Website, we will keep a record of our correspondence.

When you use the Services: We receive and store data you provide directly to us. For example, when setting up as a new user of our knowledge platform, we collect Personal Data, such as name and e-mail address, to provide them with the Services associated. The types of data we may collect directly from our customers and users include: names, usernames, email addresses, postal addresses, phone numbers, job titles, as well as any other contact or other data provided by you.

Information we automatically collect:

When you visit the Website and knowledge platform, we collect certain data related to your device, such as your device’s IP address, referring website, what pages your device visited, and the time that your device visited our Website.

How do we use the data?

We will use the data we collect via our Websites:

  • To administer our Website, our events and for internal operations, including troubleshooting, data analysis, testing, statistical and survey purposes;
  • To improve our Website and knowledge platform to ensure that content is presented in the most effective manner for you and for your computer;
  • To analyze customers’ use of the Websites and knowledge platform for trend monitoring, marketing and advertising purposes;
  • As part of our efforts to keep our Website safe and secure.

We may use the data we collect:

  • To set up a user account.

We may also use the data you send to us via the Website and/or Services or knowledge platform, to communicate with you via email and, possibly, other means, regarding products, services, offers, promotions and events we think may be of interest to you or to send you our newsletter, if this is in accordance with your marketing preferences.  However, you will always be able to opt-out of such communications at any time (see the “Your Choices” section below).

Do we share and disclose data to third parties?

We do not sell your Personal Data to anyone.

Protection of ourselves and Others: We reserve the right to access, read, preserve, and disclose any data as necessary to comply with law or court order; enforce or apply our agreements with you and other agreements; or protect the rights, property, or safety of ourself, our employees, our users, or others.

Disclosures for National Security or Law Enforcement: Under certain circumstances, we may be required to disclose your Personal Data in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

All the data you decide to include in your knowledge platform profile is also disclosed to other users of the knowledge platform profile as this is a basic Service of it (i.e. finding other experts in the field)

Is Personal Data about you secure?

We use appropriate technical, organizational and administrative security measures to protect any information we hold in our records from loss, misuse, and unauthorized access, disclosure, alteration and destruction. Unfortunately, no company or service can guarantee complete security; unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user data at any time. Among other practices, your account is protected by a password for your privacy and security. You must prevent unauthorized access to your account and Personal Data by selecting and protecting your password appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account.

Your Privacy Rights

What choices do you have?

You can always opt not to disclose information to us and to other users of the knowledge platform, but keep in mind some data may be needed to register with us or to take advantage of some of our website-features.

Marketing Communications

You can opt-out of receiving certain promotional or marketing communications from us at any time, by using the unsubscribe link in the emails communications we send or by contacting us at info@etp-alice.eu  

How can you access and update your information?

We provide individuals with the opportunity to access, review, update, and delete any Personal Data we hold about them. You can send an email to info@etp-alice.eu for this purpose.

If you ask us to delete your data, we will use our best efforts to promptly delete all of your Personal Data and cease any use thereof, provided that nothing in this Privacy Policy shall prevent us from using any aggregated and de-identified Personal Data that does not identify any individual. Please note that we may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

If you are resident in the European Economic Area, please see the section below headed “Additional Information for users in the European Economic Area” for further information about your privacy rights.

Linked Websites

For your convenience, hyperlinks may be posted on the Website that link to other websites (the “Linked Sites”). We are not responsible for, and this Privacy Policy does not apply to, the privacy practices of any Linked Sites or of any companies that we do not own or control. Linked Sites may collect data in addition to that which we collect on the Website. We do not endorse any of these Linked Sites, the services or products described or offered on such Linked Sites, or any of the content contained on the Linked Sites. We encourage you to seek out and read the privacy policy of each Linked Site that you visit to understand how the data that is collected about you is used and protected.

Children

We do not knowingly collect or solicit Personal Data from anyone under the age of 16. If you are under 16, please do not attempt to register or send any Personal Data about yourself to us. If we learn that we have collected Personal Data from a child under age 16, we will delete that data as quickly as possible.

Will we change this Privacy Policy?

We are constantly trying to improve our Website and Services, so we may need to change this Privacy Policy from time to time as well. We will alert you to material changes by placing a notice on our Website and/or by sending you an email (if you have registered your e-mail details with us) when we are required to do so by applicable law. You can see when this Privacy Policy was last updated by checking the date at the top of this page. You are responsible for periodically reviewing this Privacy Policy.

If you have questions about this policy

If you have any questions or concerns regarding our privacy policies, please send us a detailed message to info@etp-alice.eu, and we will try to resolve your concerns.

Particularities (in light and subject to the foregoing)

Data retention summary

ALICE cares about the privacy of Knowledge Platform and Intranet (hereafter Platform) users and makes the utmost to protect any personal data collected during the registration process of a user account and using the functionalities that Platform is providing. All the collected information is needed to prevent a misuse of the Platform and provide a quality service to its users. Below it is explained how the personal data (generated by Platform users) is used, stored and protected by ALICE.

Overview

ALICE does not collect any personal data when browsing the Platform without registering the user account. Basic personal data is collected in the moment when a Platform visitor registers a new user account.

Additionally, personal data from ALICE members is collected in order to effectively provide the services by ALICE as described in ALICE Statutes and Terms of Reference. For every member a user account is created in the platform with the collected data.

Registration of User Account

All the content of Platform is available only to registered users. The content of Platform includes:

  1. Physical Internet Knowledge Platform, including the following themes:
    1. Funding Opportunities
    2. Physical Internet Companies
    3. Physical Internet Projects
    4. Physical Internet Documents and Videos
  2. ALICE members Intranet

When registering a new user account in the Platform, the following basic information is required:

  • Username – chosen by the user of Platform and used as an identifier when user logs in to Platform
  • Password – chosen by the user of Platform. The password must have at least 8 characters, at least 1 digit(s), at least 1 lower case letter(s), at least 1 upper case letter(s), at least 1 non-alphanumeric character(s) such as *, -, or #
  • E-mail address – required to allow an automated informative communication to the user when updates occur that are relevant to the user profile
  • First name – displayed as part of the user profile in Platform
  • Last name – displayed as part of the user profile in Platform
  • City (Optional) – enhanced user experience when the location of the user is indicated, e.g. finding other users in the same are, etc.
  • County (Optional) – enhanced user experience when the location of the user is indicated, e.g. finding other users in the same are, etc.

After the account creation and first login, users can improve their profiles and indicate their potential business interests by providing additional data in the settings section of user profile (i.e. contact details, tags of interests). Added content will be visible to the other users of Platform.

Anyone registering as a user on Platform, will have access to the content of different Projects and Companies of Physical Internet Knowledge Platform (hereafter Contents) as long as they follow them. The access to the ALICE Intranet is limited only to ALICE members and is granted by the system administrators.

Contents that registered user have selected to follow, are displayed in their user profile and will be visible to the other users of Platform. Other Users can gather information on the followed Contents by any other User through the content pages.

The Platform includes the messaging functionality that allows the direct communication between Platform users.

Data retention period

All user profile related data is retained in the database of Platform until the user profile will be deleted. The deletion of user profile can only be done by the system administrators. To delete the user data, a request should be sent to: info@etp-alice.eu

ALICE members who suspend their ALICE membership, will lose automatically the access to ALICE Intranet section of Platform. However, their user account of Platform is maintained, and the Knowledge Platform section can still be accessed.

Data protection

All data is stored to the database in a cloud that is secured with cutting edge technology to protect against hacking, malware, ransomware, malicious websites, etc. Accessing Platform is possible only via a SSL secure connection.

User rights concerning personal data

To ensure fairness, transparency, and accountability, users of Platform are invited to exercise the following rights, free of charge, whenever they think it is appropriate.

  1. Review, update, and correct your personal data

Users can review and correct/update their personal data linked to the user account of Platform at any point of time by logging in to their account and making desired modifications.

  1. Unfollowing of Contents

Users can unsubscribe from Contents at any point of time and changes to their visible user profile will occur automatically

  1. Deletion of user account

To delete a user account, a request should be sent to info@etp-alice.eu. The request will be processed by the system administrators as soon as possible but no later than 7 days.

  1. Complaints

In case of any complaints linked to the user data retention and/or this policy, users must contact ALICE secretariat by e-mail info@etp-alice.eu.